Associate Director

Area of focus: Market Research Projects specialise in Mystery Shopping / Customer Journey

Reporting to: Director/Executive Director

Role & Responsibilities

  • Be responsible for develop and maintain overall business relationship with key clients assigned
  • Prepare winning proposal including project design and costing. Project management, analysis and reporting
  • Able to communicate and handle the senior levels of the key clients (in addition to their research team) in order to strengthen client relationship
  • Overall responsibility for overall quality of all projects pertaining to the key clients assigned.
  • Responsible for building knowledge streams for the key clients
  • Be the most senior source of advice on technical matters of the team/unit (or able to seek appropriate support in the company or group)
  • Responsible for planning the career path of individual sub-ordinates
  • Motivate and guide sub-ordinates in terms of the professional career progression
  • Responsible for succession plan for his/her position
  • Should be consciously developed to assume business responsibility of his/her team and beyond
  • With fundamental financial responsibility of his/her team and the key clients assigned
  • Part of the management team of the office
  • May work as the functional head of a sector, business practice or research type in the company


  • Bachelor degree or above
  • 8-10 years marketing research experience

Knowledge (including general and IPSOS specific knowledge)

  • Marketing and Marketing research knowledge is advantageous
  • Rich management experience is also advantageous

Skill (including technical and people skill)

  • Excellent Chinese and English both in written and oral
  • Excellent interpersonal & communication skills
  • Able to delegate
  • Good team management and team building skills
  • Good presentation skills
  • Excellent problem solving skills
  • Excellent people skill

Other Requirements

  • Reliable
  • Able to work under heavy pressure
  • Able to motivate team members’ spirit
  • Be good at convey company philosophy and company culture

We offer an attractive remuneration package with 5-day work week to the right candidates. Interested parties please send resume with current and expected salary to All information collected will be used for recruitment purpose only.


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